Appalachian Technologies

Internet Service, Web Design, Networking in Boone, NC

Policies
	Usage Policy
	Service Agreement

The Appropriate Use Policy (AUP) is intended to help protect our customers, and the Internet community, from the inappropriate use of the Internet. A customer's use of Appalachian Technologies' service constitutes acceptance of this AUP. We reserve the right to revise and update this AUP from time to time. Appalachian Technologies expects its customers to cooperate, when requested, to aid in any necessary investigations.

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General Violations

Impersonations/Forgery: Adding, removing, or modifying identifying network header information ("spoofing") in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers and nicknames does not constitute impersonation. Using deliberately misleading headers ("munging" headers) in news postings in order to avoid spam e-mail address collectors is allowed provided appropriate contact information is contained in the body of the posting.

Privacy Policy: Attempts, whether successful or unsuccessful, to gain access to any electronic systems, networks or data, without proper consent, are prohibited.

Reselling: The resale of Appalachian Technologies' service without proper authorization from Appalachian Technologies, Inc. is prohibited.

Threats: Threats of bodily harm against others or destruction of property are prohibited.

Harrasment: Threatening or harassing activity is prohibited.

Illegal Use: The use of Appalachian Technologies' service for any illegal purpose is prohibited. |top|

Network Disruptions/Unfriendly Activity

Any activities, which adversely affect the ability of other people or systems to use Appalachian Technologies' services or the Internet, are prohibited. This includes "denial of service" (DoS) attacks against another network host or against an individual user.

Interference with or disruption of other network users, network services or network equipment is prohibited.

It is the customer's responsibility to ensure that their network is configured in a secure manner. A customer may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A customer may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. |top|

Sending unsolicited commercial e-mail is prohibited.

Using an Appalachian Technologies' e-mail or web site address to collect responses from unsolicited commercial e-mail is prohibited.

Sending large volumes of unsolicited e-mail, whether or not that e-mail is commercial in nature, is prohibited.

Activities that have the effect of facilitating unsolicited commercial e-mail, or large volumes of unsolicited e-mail whether or not that e-mail is commercial in nature, are prohibited.|top|

Spamming

Spam is, first and foremost, a numerical metric-posting substantively similar articles individually to multiple news groups is spamming by definition. This form of Spam is sometimes referred to as "excessive multi-posting" (EMP). Appalachian Technologies considers "multi-posting" to 10 or more groups within a two-week sliding window to be excessive. Appalachian Technologies' servers currently limit the number of allowable "cross-posts" to 9.

Hostile attacks or invectives (flames) aimed at a group or an individual poster, are generally considered inappropriate in Appalachian Technologies' service groups. Flames in the non-service groups are discouraged. Many news readers offer filtering capabilities that will bring certain messages to your attention or skip over them all together (kill files).

Appalachian Technologies' customers may not cancel messages other than their own messages. A customer may cancel posts forged in that customer's name. Appalachian Technologies may cancel any postings, which violate this AUP. |top|

Web

Using an Appalachian Technologies' web site address or an Appalachian Technologies hosted web account to collect responses from unsolicited commercial e-mail is also prohibited. |top|

Internet Relay Chat

The use of IRC bots is prohibited. The violation of any accepted policies on IRC servers is prohibited. |top|

Excessive Bandwith

Appalachian Technologies' account descriptions specify any limits on bandwidth and disk utilization. The use of bandwidth or disk space in excess of those limits is not permitted. Bandwidth utilization is determined by the total number of bytes transferred from an account's Web and FTP space. Disk utilization is determined by the total number of bytes required to store an account's web, FTP, and mail data.

If Appalachian Technologies determines that excessive bandwidth or disk space utilization is adversely affecting Appalachian Technologies' ability to provide service, Appalachian Technologies may take immediate action. Appalachian Technologies will attempt to notify the account owner by e-mail as soon as practicable. |top|

Reporting Abuses

Appalachian Technologies requests that anyone who believes that there is a violation of this AUP should direct the information to Appalachian Technologies, Inc. at the appropriate address:[email protected].

Appalachian Technologies customers who wish to report "Spam" they have received from another source (non-Appalachian Technologies) should send copies of the email they received, along with full header information [email protected] These messages may not receive a response, but Appalachian Technologies may use the information received to aid in the development of filter lists. |top|

Email Abuses:
All issues involving other e-mail abuse originating from Appalachian Technologies e-mail or network addresses should be sent here: [email protected] All issues regarding USENET "news" abuse issues originating from Appalachian Technologies customers should be sent here: [email protected]

All other issues should be sent here: [email protected] These might include security concerns, general questions or other issues involving our Appropriate Use Policy ("AUP").

Appalachian Technologies may take any one or more of the following actions in response to complaints: issue warnings: written or verbal suspend the customer's news group posting privileges suspend the customer's account terminate the customer's account bill the customer for administrative costs and/or reactivation charges. |top|

What Information Should Be Submitted:
1. The IP address used to commit the alleged violation.
2. The date and time of the alleged violation, including the time zone or offset from GMT Evidence of the alleged violation.
3. E-mail with full header information provides all of the above, as do syslog files. Other situations will require different methods of providing the above information.

If you have questions or concerns regarding any of these policies, please contact Appalachian Technologies at [email protected] |top|

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